Mobile Sales & Tech Concierge

T-Mobile; Brenham (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical insurance

Dental and vision insurance

401(k)

Paid time off

Paid holidays

Parental/family leave

Job summary

At T-Mobile, we invest in YOU with a Total Rewards Package and competitive base salary. This role supports retail operations by engaging customers and guiding them through technology and service options in a fast-paced store setting.

You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey while developing skills in customer interaction, digital tool usage, and service-plan recommendations. Training is provided, and performance matters for growth.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Age 18+

US work authorization

Job description

At T-Mobile, we invest in YOU with a Total Rewards Package and competitive base salary. This role supports retail operations by engaging customers and guiding them through technology and service options in a fast-paced store setting.

You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey while developing skills in customer interaction, digital tool usage, and service-plan recommendations. Training is provided, and performance matters for growth.