Mobile Sales Pro & Tech Solutions Specialist

T-Mobile; Dahlonega (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.

All team members receive a competitive base salary and compensation package while enjoying stock grants, employee stock purchase plan, 401(k), and access to money coaches. The role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years of age

Authorized to work in US

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.

All team members receive a competitive base salary and compensation package while enjoying stock grants, employee stock purchase plan, 401(k), and access to money coaches. The role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.