Mobile Tech & Service Sales Specialist

T-Mobile; Sarasota (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Job summary

T-Mobile is seeking a Customer Service/Sales associate to support retail operations in a fast-paced environment. You will help customers with technology and service needs, build product knowledge, and demonstrate solutions using digital tools while driving loyalty and satisfaction.

This role emphasizes teamwork, learning, and delivering personalized experiences. Expect training and development, a competitive compensation package, and access to total rewards including stock grants, 401(k), and

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Customer Service/Sales associate to support retail operations in a fast-paced environment. You will help customers with technology and service needs, build product knowledge, and demonstrate solutions using digital tools while driving loyalty and satisfaction.

This role emphasizes teamwork, learning, and delivering personalized experiences. Expect training and development, a competitive compensation package, and access to total rewards including stock grants, 401(k), and