Mobile Sales & Tech Solutions Specialist (Retail)

tmobile; Riverside (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment, building product knowledge and recommending service plans.

You will demonstrate solutions, guide customers through their shopping journey, and leverage digital tools to explain network coverage and features. The role emphasizes customer interaction, adaptability, and teamwork while providing opportunities for growth and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and problem-solving abilities; ability to engage customers and sell tech solutions.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment, building product knowledge and recommending service plans.

You will demonstrate solutions, guide customers through their shopping journey, and leverage digital tools to explain network coverage and features. The role emphasizes customer interaction, adaptability, and teamwork while providing opportunities for growth and comprehensive benefits.