Mobile Sales & Service Specialist

T-Mobile; Greeley (CO); On-site; USD 57,308,000 - 82,105,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Tuition assistance

Transit/commuter benefits

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations by engaging customers and delivering personalized technology and service solutions in a fast-paced store setting.

You will develop proficiency in customer service and sales, demonstrate network coverage with digital tools, and complete product training to provide seamless customer experiences. Benefits and incentives are a key part of the Total Rewards package.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience, preferably in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations by engaging customers and delivering personalized technology and service solutions in a fast-paced store setting.

You will develop proficiency in customer service and sales, demonstrate network coverage with digital tools, and complete product training to provide seamless customer experiences. Benefits and incentives are a key part of the Total Rewards package.