Mobile Sales & Tech Advisor (Retail)

T-MOBILE USA, Inc.; Buffalo Grove (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

T-Mobile USA, Inc. is hiring to support retail operations in a fast-paced setting. You will engage customers, demonstrate technology solutions, and guide them through their shopping journey, building product knowledge and leveraging digital tools to improve customer understanding.

The role emphasizes customer interaction, problem solving, and loyalty-building through excellent service. On-site opportunities include comprehensive benefits and ongoing training to grow within the company.

Qualifications

• High School Diploma or GED required
• Retail experience (6 months) in customer service or sales preferred

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Utilize digital tools to demonstrate network coverage, service plans, and product features
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience

Skills

Communication

Customer Service

Sales

Teamwork

Problem Solving

Multi-tasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to support retail operations in a fast-paced setting. You will engage customers, demonstrate technology solutions, and guide them through their shopping journey, building product knowledge and leveraging digital tools to improve customer understanding.

The role emphasizes customer interaction, problem solving, and loyalty-building through excellent service. On-site opportunities include comprehensive benefits and ongoing training to grow within the company.