Mobile Sales Specialist — Tech & Service Expert

T-MOBILE USA, Inc.; Bothell (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment.

The role focuses on building product knowledge, demonstrating solutions, and helping customers throughout their shopping journey. Responsibilities include using digital tools to explain plans and features, delivering personalized recommendations, and collaborating with teammates to ensure a seamless customer

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in customer service or sales in retail preferred.
• Strong communication and problem-solving abilities required.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to learn retail processes and wireless technology innovations.

Skills

Customer Service

Sales

Communication

Engaging People

Multitasking

Change Agility

Teamwork

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment.

The role focuses on building product knowledge, demonstrating solutions, and helping customers throughout their shopping journey. Responsibilities include using digital tools to explain plans and features, delivering personalized recommendations, and collaborating with teammates to ensure a seamless customer