Mobile Sales Specialist - Tech & Service Expert

T-Mobile; San Angelo (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental, vision insurance

401(k)

Paid time off

Paid holidays

Stock grants

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge and demonstrate network benefits while delivering personalized solutions.

The role starts with hourly pay of $18 plus $5 training pay, with a pathway to $20/hour inclusive of incentives. Benefits include health coverage, stock grants, 401(k), paid time off and annual stock opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge and demonstrate network benefits while delivering personalized solutions.

The role starts with hourly pay of $18 plus $5 training pay, with a pathway to $20/hour inclusive of incentives. Benefits include health coverage, stock grants, 401(k), paid time off and annual stock opportunities.