Mobile Sales Specialist - Tech & Service Expert

tmobile; New York (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is looking for individuals to support retail operations by assisting customers with technology and service solutions in a fast-paced environment. You will build customer relationships, demonstrate network coverage, and complete training to grow product knowledge and service delivery.

The role emphasizes customer service, sales, and hands-on product demonstrations, with a path to Mobile Expert and potential annual incentives. 18+ and eligible to work in the U.S. are required.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is looking for individuals to support retail operations by assisting customers with technology and service solutions in a fast-paced environment. You will build customer relationships, demonstrate network coverage, and complete training to grow product knowledge and service delivery.

The role emphasizes customer service, sales, and hands-on product demonstrations, with a path to Mobile Expert and potential annual incentives. 18+ and eligible to work in the U.S. are required.