Mobile Sales Specialist — Tech & Service Expert

T-Mobile; Kissimmee (FL); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Tuition assistance

Transit benefits

Mobile service and internet discounts

Job summary

T-Mobile in Kissimmee, FL is hiring a Retail Associate to help customers explore devices and service options in a fast-paced store. You will use digital tools to show network coverage and benefits, and guide customers through personalized solutions.

The role emphasizes communication, problem solving, multitasking and sales, with on-the-job training and opportunities to grow within the team.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months of customer service and/or sales in retail preferred.
• Candidate should be able to demonstrate products and services.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile in Kissimmee, FL is hiring a Retail Associate to help customers explore devices and service options in a fast-paced store. You will use digital tools to show network coverage and benefits, and guide customers through personalized solutions.

The role emphasizes communication, problem solving, multitasking and sales, with on-the-job training and opportunities to grow within the team.