Mobile Sales Specialist: Tech & Customer Experience

T-Mobile; Irvine (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Stock grants

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in-store, demonstrate devices and plans, and guide them through the shopping journey in a fast-paced retail environment.

You will build product knowledge, participate in training, and contribute to a team that rewards strong service with an annual incentive and stock opportunities. The role offers base pay, training pay during onboarding, and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Multitasking

Engaging People

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in-store, demonstrate devices and plans, and guide them through the shopping journey in a fast-paced retail environment.

You will build product knowledge, participate in training, and contribute to a team that rewards strong service with an annual incentive and stock opportunities. The role offers base pay, training pay during onboarding, and comprehensive benefits.