Mobile Sales Specialist – Tech & Service Concierge

T-Mobile; Flint Village (MA); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile in the United States is seeking a Mobile Associate to engage customers, demonstrate features, and recommend service plans in a fast-paced retail setting. You will build product knowledge, use digital tools, and guide customers through their shopping journey, ensuring a smooth experience.

The role emphasizes customer interaction, teamwork, and delivering a top-tier experience. Training is provided with growth opportunities and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Willingness to learn and use digital tools and product knowledge.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to explain network coverage and plans.
• Complete training to learn retail processes and wireless tech innovations.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Mobile Associate to engage customers, demonstrate features, and recommend service plans in a fast-paced retail setting. You will build product knowledge, use digital tools, and guide customers through their shopping journey, ensuring a smooth experience.

The role emphasizes customer interaction, teamwork, and delivering a top-tier experience. Training is provided with growth opportunities and comprehensive benefits.