Mobile Sales Associate — Tech Solutions & Growth

T-Mobile; Salt Lake City (UT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Back-up care

Commuter and transit programs

Tuition assistance

Short- and long-term disability

AD&D coverage

Life insurance

Long-term care insurance

Mobile service discounts

Home internet discounts

Pet insurance

Job summary

T-Mobile in the United States is hiring for a Retail Associate role supporting customers, explaining technology and service plans in a fast-paced store. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey with a focus on satisfaction.

The role emphasizes knowledge, digital tools, and service recommendations, with success measured by customer satisfaction and loyalty.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in the United States is hiring for a Retail Associate role supporting customers, explaining technology and service plans in a fast-paced store. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey with a focus on satisfaction.

The role emphasizes knowledge, digital tools, and service recommendations, with success measured by customer satisfaction and loyalty.