Mobile Sales Specialist - Tech & Customer Solutions

T-Mobile; Artesia (NM); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock purchase plan

Stock grant

Paid time off

Holiday pay

Job summary

T-Mobile USA, Inc. hires Mobile Associates to assist customers with technology and service needs in a fast-paced retail setting. You will develop product knowledge, demonstrate solutions, and guide customers along their shopping journey, using digital tools and team collaboration.

Qualifications include a high school diploma and at least 6 months in customer service or sales. The role offers on-the-job training with paid training, potential advancement to Mobile Expert, annual stock grants, and

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience preferred in a retail setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. hires Mobile Associates to assist customers with technology and service needs in a fast-paced retail setting. You will develop product knowledge, demonstrate solutions, and guide customers along their shopping journey, using digital tools and team collaboration.

Qualifications include a high school diploma and at least 6 months in customer service or sales. The role offers on-the-job training with paid training, potential advancement to Mobile Expert, annual stock grants, and