Mobile Sales & Tech Solutions Specialist
T-Mobile
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Benefits offered by this job
Job summary
T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by assisting customers with technology and service needs in a fast-paced shopping environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.
High school diploma required; 6 months of customer service or sales experience preferred. Travel: No. On-site role with competitive pay and benefits.
Qualifications
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment. (Preferred)
Responsibilities
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
- Also responsible for other duties/projects as assigned by business management as needed
Skills
Education
Job description
T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by assisting customers with technology and service needs in a fast-paced shopping environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.
High school diploma required; 6 months of customer service or sales experience preferred. Travel: No. On-site role with competitive pay and benefits.
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