Mobile Sales & Tech Solutions Specialist

T-Mobile; San Luis (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Up to 12 paid holidays

Medical/dental/vision insurance

Discounts on mobile service & home Wi‑

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by assisting customers with technology and service needs in a fast-paced shopping environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

High school diploma required; 6 months of customer service or sales experience preferred. Travel: No. On-site role with competitive pay and benefits.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by assisting customers with technology and service needs in a fast-paced shopping environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

High school diploma required; 6 months of customer service or sales experience preferred. Travel: No. On-site role with competitive pay and benefits.