Mobile Sales Specialist — Tech & Customer Experience

T-Mobile; Bellmead (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate network features, and guide customers through the shopping journey.

The role requires a High School Diploma or GED, roughly 6 months of customer service or retail sales experience, and strong communication. Training is provided; benefits are available, and earnings include hourly pay with training pay plus growth

Qualifications

• High School Diploma or GED is required.
• 0–6 months of customer service or sales experience preferred.
• Ability to work in a retail environment and engage customers.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Change agility

Engaging people

Legal to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate network features, and guide customers through the shopping journey.

The role requires a High School Diploma or GED, roughly 6 months of customer service or retail sales experience, and strong communication. Training is provided; benefits are available, and earnings include hourly pay with training pay plus growth