Mobile Sales Specialist — Tech & Customer Experience

T-Mobile

Bellmead (TX)

On-site

USD 28,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate network features, and guide customers through the shopping journey.

The role requires a High School Diploma or GED, roughly 6 months of customer service or retail sales experience, and strong communication. Training is provided; benefits are available, and earnings include hourly pay with training pay plus growth

Qualifications

High School Diploma or GED is required.
0–6 months of customer service or sales experience preferred.
Ability to work in a retail environment and engage customers.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
Also responsible for other duties/projects as assigned by business management as needed.