Mobile Sales Specialist: Retail Tech & Customer Solutions

T-Mobile; Visalia (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

T-Mobile is hiring for a Retail Associate to engage customers, demonstrate device and service solutions, and build lasting relationships in a fast-paced store environment.

The role emphasizes using digital tools to explain network coverage and benefits, completing product training, and contributing to a seamless customer experience. Prior retail experience is preferred; HS diploma or GED is required.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Retail Associate to engage customers, demonstrate device and service solutions, and build lasting relationships in a fast-paced store environment.

The role emphasizes using digital tools to explain network coverage and benefits, completing product training, and contributing to a seamless customer experience. Prior retail experience is preferred; HS diploma or GED is required.