Mobile Sales Pro: Tech Solutions & Service

T-Mobile; Jackson (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Holidays

Job summary

T-Mobile is seeking a retail associate to assist customers with technology and service needs in a fast-paced store setting. The role emphasizes building product knowledge, demonstrating solutions, and guiding customers through their shopping journey.

Responsibilities include using digital tools, completing training, and collaborating across channels to ensure a seamless experience. Requires a High School Diploma and customer service/sales exposure.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Engaging people

Change agility

Customer problem solving

Age requirement

Education

High School Diploma/GED

Job description

T-Mobile is seeking a retail associate to assist customers with technology and service needs in a fast-paced store setting. The role emphasizes building product knowledge, demonstrating solutions, and guiding customers through their shopping journey.

Responsibilities include using digital tools, completing training, and collaborating across channels to ensure a seamless experience. Requires a High School Diploma and customer service/sales exposure.