Mobile Tech Sales Specialist

tmobile; Centereach (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday time off

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in-store, demonstrate technology solutions, and guide shoppers through their purchasing journey.

You will build product knowledge, use digital tools to explain plans and features, and participate in training to stay current with wireless technologies. This role emphasizes customer satisfaction, teamwork, and adaptability in a fast-paced retail environment.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in-store, demonstrate technology solutions, and guide shoppers through their purchasing journey.

You will build product knowledge, use digital tools to explain plans and features, and participate in training to stay current with wireless technologies. This role emphasizes customer satisfaction, teamwork, and adaptability in a fast-paced retail environment.