Mobile Sales & Service Specialist (Stock Grants)

Milwaukee Succeeds; Burlington (WI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Annual Holidays

Job summary

T-Mobile is hiring for a retail associate to engage customers, demonstrate technology and service options, and drive satisfaction in a fast-paced store setting.

You will build product knowledge, use digital tools, complete training, and collaborate with teams to ensure a seamless customer journey and loyalty. Compensation includes base pay, training pay, and incentives, with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Communication

Sales

Teamwork

Multitasking

Engaging People

Customer Problem Solving

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate to engage customers, demonstrate technology and service options, and drive satisfaction in a fast-paced store setting.

You will build product knowledge, use digital tools, complete training, and collaborate with teams to ensure a seamless customer journey and loyalty. Compensation includes base pay, training pay, and incentives, with comprehensive benefits.