Mobile Sales Associate — Tech Solutions & Stock Grants

T-Mobile; Rochelle (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

College coaching

Disability insurance

AD&D coverage

Life insurance

Mobile discounts

Home internet discounts

Pet insurance

Commuter benefits

Job summary

T-Mobile is hiring Mobile Associates to engage customers in a fast-paced retail environment, demonstrating technology and service options while guiding customers through their shopping journey.

You will develop product knowledge, use digital tools, and complete training to support retail processes and wireless innovations. The role emphasizes customer interaction, service excellence, and collaboration across channels.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months customer service/sales (Preferred)

Job description

T-Mobile is hiring Mobile Associates to engage customers in a fast-paced retail environment, demonstrating technology and service options while guiding customers through their shopping journey.

You will develop product knowledge, use digital tools, and complete training to support retail processes and wireless innovations. The role emphasizes customer interaction, service excellence, and collaboration across channels.