Mobile Sales Associate — Stock Grants & Growth

T-MOBILE USA, Inc.; West Covina (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Paid Time Off

Job summary

T-Mobile USA, Inc. is seeking team members to support retail operations by engaging customers and guiding their technology and service needs. The role emphasizes customer service, sales, and hands-on demonstrations of devices and services in a fast-paced retail environment.

Successful candidates will build relationships, complete training, and contribute to a seamless customer experience. Benefits include extensive rewards, stock grants, and competitive pay that reflects performance and

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build product, system, and process knowledge for effective support.
• Engage customers by identifying needs and providing hands-on demonstrations of technology and accessories.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking team members to support retail operations by engaging customers and guiding their technology and service needs. The role emphasizes customer service, sales, and hands-on demonstrations of devices and services in a fast-paced retail environment.

Successful candidates will build relationships, complete training, and contribute to a seamless customer experience. Benefits include extensive rewards, stock grants, and competitive pay that reflects performance and