Mobile Retail Sales Specialist - Growth & Stock Grants

T-Mobile; West Bend (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Plan

Employee Stock Grants

Paid Time Off & Holidays

Tuition Assistance

Job summary

T-Mobile is hiring a Mobile Associate to engage customers in a fast-paced retail environment, solving problems and recommending technology and service plans. The role emphasizes building product knowledge, using digital tools, and delivering a superior shopping experience.

Requirements include a high school diploma and some customer service or sales experience, with opportunities for on-the-job training and advancement within the team.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience (Retail)

Job description

T-Mobile is hiring a Mobile Associate to engage customers in a fast-paced retail environment, solving problems and recommending technology and service plans. The role emphasizes building product knowledge, using digital tools, and delivering a superior shopping experience.

Requirements include a high school diploma and some customer service or sales experience, with opportunities for on-the-job training and advancement within the team.