Mobile Sales & Tech Advisor – Stock Grant Eligible

T-Mobile; Port Lavaca (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental & Family Leave

Discounts

Job summary

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail setting and guide them through technology and service choices. You’ll build product knowledge, demonstrate solutions, and support shoppers throughout their journey.

The role emphasizes customer interaction, digital-tool proficiency, and ongoing training, with emphasis on teamwork and delivering a positive experience. Training pay and stock benefits are part of the total rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training to learn retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Fulfill other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail setting and guide them through technology and service choices. You’ll build product knowledge, demonstrate solutions, and support shoppers throughout their journey.

The role emphasizes customer interaction, digital-tool proficiency, and ongoing training, with emphasis on teamwork and delivering a positive experience. Training pay and stock benefits are part of the total rewards.