Mobile Sales Specialist: Training Pay & Stock Grants

T-MOBILE USA, Inc.; Bay Minette (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, showcase technology, and recommend service plans in a fast-paced store environment.

You will build product knowledge, use digital tools to demonstrate features, and provide a great customer experience while supporting sales goals. Training and team collaboration are essential to success and growth within the company.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, showcase technology, and recommend service plans in a fast-paced store environment.

You will build product knowledge, use digital tools to demonstrate features, and provide a great customer experience while supporting sales goals. Training and team collaboration are essential to success and growth within the company.