Retail Mobile Sales Specialist

T-MOBILE USA, Inc.; Bowling Green (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, help customers with technology and service needs, and drive personalized solutions in a fast-paced environment.

You will use digital tools to show network coverage, complete training to expand product knowledge, and build relationships that enhance loyalty while contributing to a seamless customer experience.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, help customers with technology and service needs, and drive personalized solutions in a fast-paced environment.

You will use digital tools to show network coverage, complete training to expand product knowledge, and build relationships that enhance loyalty while contributing to a seamless customer experience.