Mobile Sales & Service Pro

T-Mobile; Goshen (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

T-Mobile is hiring for a retail-focused role aimed at delivering personalized technology and service solutions in a fast-paced store environment. The position emphasizes customer engagement, hands-on demonstrations, and training to build product knowledge and service capabilities.

Employees receive a competitive base salary, incentives, and access to extensive benefits including stock grants and a 401(k) plan. This role offers opportunities for growth and recognition within a collaborative team.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management as needed.

Skills

Communication

Customer Service

Sales

Problem Solving

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail-focused role aimed at delivering personalized technology and service solutions in a fast-paced store environment. The position emphasizes customer engagement, hands-on demonstrations, and training to build product knowledge and service capabilities.

Employees receive a competitive base salary, incentives, and access to extensive benefits including stock grants and a 401(k) plan. This role offers opportunities for growth and recognition within a collaborative team.