Mobile Sales & Service Associate

T-Mobile; Houston (TX); On-site; USD 51,577,000 - 66,125,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers during their shopping journey.

The position emphasizes customer interaction, digital tool usage, and effective service plan recommendations to boost satisfaction and loyalty. Training and career growth are highlighted within a collaborative team environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Customer Problem Solving

Engaging People

Multitasking

Teamwork Orientation

Change Agility

Sales

Education

High School Diploma/GED

1/2 year customer service or sales experience (preferred)

Job description

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers during their shopping journey.

The position emphasizes customer interaction, digital tool usage, and effective service plan recommendations to boost satisfaction and loyalty. Training and career growth are highlighted within a collaborative team environment.