Mobile Sales Pro — Tech Solutions & Service

T-Mobile US Inc.; Portsmouth (NH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. offers roles in retail operations designed to engage customers, demonstrate technology solutions, and build product knowledge in a fast-paced environment.

The position emphasizes customer interaction, digital tool usage, and service plan recommendations, with a focus on satisfaction and loyalty. Employees benefit from stock grants, stock purchase plans, 401(k), and extensive health and financial wellness programs, plus training and growth opportunities within an inclusive team

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. offers roles in retail operations designed to engage customers, demonstrate technology solutions, and build product knowledge in a fast-paced environment.

The position emphasizes customer interaction, digital tool usage, and service plan recommendations, with a focus on satisfaction and loyalty. Employees benefit from stock grants, stock purchase plans, 401(k), and extensive health and financial wellness programs, plus training and growth opportunities within an inclusive team