Mobile Sales Pro: Tech Solutions & Customer Focus

T-Mobile; Manitowoc (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) with company match

Paid time off and holidays

Medical, dental, vision insurance

Discounts on mobile service and home

Job summary

T-Mobile Retail Associate role delivering personalized technology and service solutions in a fast-paced store environment. You’ll develop product knowledge, demonstrate network options, and guide customers through their shopping journey.

Strong customer interaction, problem solving, and collaboration are essential, with training support and opportunities to advance within a dynamic team. Eligible for benefits and competitive pay.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Must be at least 18 years old and legally able to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

At least 18 years of age

Legally authorized to work in the US

Education

High School Diploma/GED

Job description

T-Mobile Retail Associate role delivering personalized technology and service solutions in a fast-paced store environment. You’ll develop product knowledge, demonstrate network options, and guide customers through their shopping journey.

Strong customer interaction, problem solving, and collaboration are essential, with training support and opportunities to advance within a dynamic team. Eligible for benefits and competitive pay.