Mobile Sales & Service Expert

T-MOBILE USA, Inc.; Hares Corner (DE); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Flexible benefit account

Paid time off

Paid holidays

Tuition assistance

401(k)

Annual stock grant

Job summary

T-Mobile USA, Inc. is hiring in a dynamic retail role focused on delivering personalized technology and service solutions.

You will use digital tools to demonstrate coverage and plans, complete training to stay ahead of wireless innovations, and collaborate across teams to ensure a seamless customer experience. Requirements include a High School Diploma/GED and 6 months of customer service or sales experience; full-time positions include comprehensive benefits and growth opportunities within a

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring in a dynamic retail role focused on delivering personalized technology and service solutions.

You will use digital tools to demonstrate coverage and plans, complete training to stay ahead of wireless innovations, and collaborate across teams to ensure a seamless customer experience. Requirements include a High School Diploma/GED and 6 months of customer service or sales experience; full-time positions include comprehensive benefits and growth opportunities within a