Mobile Sales Pro: Tech Solutions & Stock Benefits

tmobile; Irvine (CA); On-site; USD 57,308,000 - 109,657,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Medical insurance

Paid time off

Job summary

T-Mobile in the United States is hiring for a Retail Mobile Associate to help customers explore, compare, and activate wireless solutions in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide shoppers through their shopping journey while delivering exceptional service and teamwork.

The role starts with base pay of $19.50 per hour plus $5 training pay, with a guaranteed $20/hour once trained, plus a potential $18,000 annual incentive and stock grants.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Change Agility

Communication

Customer Problem Solving

Multitasking

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in the United States is hiring for a Retail Mobile Associate to help customers explore, compare, and activate wireless solutions in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide shoppers through their shopping journey while delivering exceptional service and teamwork.

The role starts with base pay of $19.50 per hour plus $5 training pay, with a guaranteed $20/hour once trained, plus a potential $18,000 annual incentive and stock grants.