Mobile Sales Pro - Tech Solutions & Stock Grant Eligible

T-Mobile; Valley (AL); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment and help them choose technology and service solutions. This role emphasizes building product knowledge, using digital tools, and delivering friendly, efficient service on the shop floor.

Training is provided, with opportunities for growth and incentives as you progress. Base hourly pay starts at $18.00 with an additional $5.00 training pay; after onboarding, incentives can raise earnings

Qualifications

• High School Diploma or GED is required.
• Six months of customer service or sales experience is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Handle additional duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment and help them choose technology and service solutions. This role emphasizes building product knowledge, using digital tools, and delivering friendly, efficient service on the shop floor.

Training is provided, with opportunities for growth and incentives as you progress. Base hourly pay starts at $18.00 with an additional $5.00 training pay; after onboarding, incentives can raise earnings