Mobile Sales Pro — Tech Solutions & Stock Grants

T-Mobile; Cedar Rapids (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off & holidays

Health insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will learn product knowledge and demonstrate solutions to help customers choose the right plans and devices.

This role includes on-the-job training, opportunities for stock grants, and a path toward higher roles, with competitive pay and comprehensive benefits for eligible team members.

Qualifications

• High school diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Excellent communication and problem solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Attend to other duties as assigned by management.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Problem solving

Engaging people

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will learn product knowledge and demonstrate solutions to help customers choose the right plans and devices.

This role includes on-the-job training, opportunities for stock grants, and a path toward higher roles, with competitive pay and comprehensive benefits for eligible team members.