Mobile Sales Pro: Tech Solutions & Customer Joy

T-Mobile; Reading (Berks County); Hybrid; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Discounts on mobile service

Zusammenfassung

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate network solutions, and help shoppers choose plans and devices in a fast-paced retail setting.

You'll build product knowledge through training, use digital tools to explain coverage and features, and collaborate with teammates to deliver a seamless customer experience. The role offers hourly pay with training pay, eligibility for incentives, full benefits, and stock opportunities.

Qualifikationen

• High School Diploma or GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED

6 months customer service / sales experience

Jobbeschreibung

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate network solutions, and help shoppers choose plans and devices in a fast-paced retail setting.

You'll build product knowledge through training, use digital tools to explain coverage and features, and collaborate with teammates to deliver a seamless customer experience. The role offers hourly pay with training pay, eligibility for incentives, full benefits, and stock opportunities.