Mobile Sales Pro: Tech Solutions & Customer Impact

T-Mobile; Sikeston (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring Mobile Associates in Sikeston, MO. You will engage customers, demonstrate technology and service plans, and guide shoppers through their buying journey in a fast-paced retail environment.

Responsibilities include building product knowledge, using digital tools, completing training, and collaborating across channels to ensure a seamless customer experience. Prior retail or customer-service experience is preferred.

Qualifications

• High School Diploma or GED required.
• Preferred: 6 months of customer service or retail sales experience.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Change Agility

Customer Problem Solving

Engaging People

Multitasking

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates in Sikeston, MO. You will engage customers, demonstrate technology and service plans, and guide shoppers through their buying journey in a fast-paced retail environment.

Responsibilities include building product knowledge, using digital tools, completing training, and collaborating across channels to ensure a seamless customer experience. Prior retail or customer-service experience is preferred.