Mobile Sales Pro — Tech Solutions & Customer Experience

T-Mobile; Savannah (GA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Healthcare benefits

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate in Savannah, GA to engage customers, showcase technology solutions, and guide shoppers through their service journey.

You will build product knowledge, use digital tools to explain plans and coverage, and collaborate with store teams to ensure a seamless customer experience. The role emphasizes sales, service, and strong customer relationships in a fast-paced retail environment.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in Retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate in Savannah, GA to engage customers, showcase technology solutions, and guide shoppers through their service journey.

You will build product knowledge, use digital tools to explain plans and coverage, and collaborate with store teams to ensure a seamless customer experience. The role emphasizes sales, service, and strong customer relationships in a fast-paced retail environment.