Bilingual Mobile Sales Pro – In-Store Tech Expert

T-Mobile; St. Louis (MO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Training pay

Job summary

T-Mobile USA, Inc. in Missouri seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions.

The role requires using digital tools to demonstrate network coverage and service benefits, completing training, and contributing to a seamless customer experience. Positive impact on loyalty and teamwork.

Qualifications

• High school diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.
• Ability to learn products, services and systems quickly.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. in Missouri seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions.

The role requires using digital tools to demonstrate network coverage and service benefits, completing training, and contributing to a seamless customer experience. Positive impact on loyalty and teamwork.