Mobile Sales Pro: Tech Solutions & Customer Impact

T-Mobile; Odessa (TX); Híbrido; USD 25 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stock grant

Employee stock purchase plan

401(k)

Health insurance

Paid time off

Annual holidays

Resumo da oferta

T-Mobile USA, Inc. is seeking team members to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to enhance satisfaction.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with opportunities to grow through training and team collaboration.

Qualificações

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conhecimentos

Customer service

Sales

Communication

Teamwork

Multitasking

Engaging people

Problem solving

Formação académica

High School Diploma/GED

6 months experience in customer service or sales

Descrição da oferta de emprego

T-Mobile USA, Inc. is seeking team members to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to enhance satisfaction.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with opportunities to grow through training and team collaboration.