Mobile Sales Pro: Tech Solutions & Customer Delight

T-MOBILE USA, Inc.; Indiana; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Family leave

Job summary

T-Mobile USA, Inc. is seeking a retail associate to engage customers, present technology solutions, and guide them through the shopping journey.

The role emphasizes product knowledge, mentoring through training, and delivering a friendly service experience in a fast-paced store environment. Responsibilities include demonstrating plans, assisting with purchases, and collaborating with team members to ensure a smooth customer experience.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience preferred.
• Must be legally eligible to work in the United States.
• Excellent communication and customer service skills.

Responsibilities

• Provide personalized technology and service solutions to customers.
• Demonstrate network coverage, plans, and product features to customers.
• Complete training to learn retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Support additional duties as assigned by management.

Skills

Customer Service

Sales

Communication

Change Agility

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a retail associate to engage customers, present technology solutions, and guide them through the shopping journey.

The role emphasizes product knowledge, mentoring through training, and delivering a friendly service experience in a fast-paced store environment. Responsibilities include demonstrating plans, assisting with purchases, and collaborating with team members to ensure a smooth customer experience.