Mobile Sales Pro: Tech Solutions & Customer Experience

T-Mobile; Village of Lake Grove (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off (PTO)

Health, dental and vision insurance

Job summary

T-Mobile USA, Inc. is hiring for a retail role in the United States. The position emphasizes delivering personalized technology solutions and service plans while building product knowledge and using digital tools to assist customers throughout the shopping journey.

The role focuses on customer satisfaction, strong communication, and problem solving, with training and advancement opportunities in a fast-paced retail environment.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail role in the United States. The position emphasizes delivering personalized technology solutions and service plans while building product knowledge and using digital tools to assist customers throughout the shopping journey.

The role focuses on customer satisfaction, strong communication, and problem solving, with training and advancement opportunities in a fast-paced retail environment.