Mobile Sales Pro: Tech Solutions & Customer Impact

T-Mobile; Dayton (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off & holidays

Job summary

T-Mobile is hiring in the United States to support retail operations, engaging customers and guiding them through technology and service needs in a fast-paced shopping environment.

The role emphasizes product knowledge, digital tool usage, and delivering superior customer experiences while building loyalty and satisfaction. Training and career growth are supported by comprehensive benefits and stock opportunities.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring in the United States to support retail operations, engaging customers and guiding them through technology and service needs in a fast-paced shopping environment.

The role emphasizes product knowledge, digital tool usage, and delivering superior customer experiences while building loyalty and satisfaction. Training and career growth are supported by comprehensive benefits and stock opportunities.