Mobile Sales Pro - Tech Solutions & Stock Rewards

T-MOBILE USA, Inc.; Town of Amherst (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Tuition assistance

Transit programs

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey while developing skills in customer interaction and digital tools. The role emphasizes service excellence, teamwork and a friendly, helpful attitude.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Communication

Sales

Change agility

Multitasking

Engaging people

Teamwork

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide them through technology and service options in a fast-paced environment.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey while developing skills in customer interaction and digital tools. The role emphasizes service excellence, teamwork and a friendly, helpful attitude.