Mobile Sales Pro - Tech & Customer Solutions

tmobile; Manchester (NH); Vor Ort; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers and guide them through technology and service options in a fast-paced store setting.

You will build product knowledge, demonstrate solutions, and support customers across their shopping journey while developing skills in digital tools and service plan recommendations. Growth and stock-based benefits are part of the Total Rewards package.

Qualifikationen

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Legally authorized to work in the United States
• At least 18 years of age

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging people

Teamwork

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers and guide them through technology and service options in a fast-paced store setting.

You will build product knowledge, demonstrate solutions, and support customers across their shopping journey while developing skills in digital tools and service plan recommendations. Growth and stock-based benefits are part of the Total Rewards package.