Mobile Sales Pro: Tech Solutions and Stock Rewards

T-Mobile; Oakland (MS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Disability Insurance

AD&D Coverage

Transit Discounts

Job summary

At T-Mobile, we empower customers by delivering technology and service solutions in a fast-paced retail environment. This Mobile Associate role focuses on building product knowledge, demonstrating features, and guiding customers through purchase decisions to meet their needs.

Responsibilities include delivering personalized service, using digital tools to showcase plans, and completing training to stay ahead of wireless innovations.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)
• Knowledge, Skills and Abilities: Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People, Multitasking, Sales, Teamwork Orientation

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Communication

Sales

Problem Solving

Multitasking

Engaging People

Teamwork

Change Agility

Education

High School Diploma/GED

Job description

At T-Mobile, we empower customers by delivering technology and service solutions in a fast-paced retail environment. This Mobile Associate role focuses on building product knowledge, demonstrating features, and guiding customers through purchase decisions to meet their needs.

Responsibilities include delivering personalized service, using digital tools to showcase plans, and completing training to stay ahead of wireless innovations.