Mobile Sales Pro: Tech Solutions & Service

T-Mobile; Chalmette (LA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile is seeking a customer-focused associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge and demonstrate solutions using digital tools within a fast-paced store environment.

The role emphasizes developing customer interaction skills, leveraging digital resources, and a strong emphasis on service quality. Training is provided, with competitive pay and benefits reflecting the company’s Total Rewards

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience (Preferred)
• Ability to engage customers and learn digital tools

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions
• Utilize digital tools to demonstrate network coverage, service plans, and product features
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Change agility

Engaging people

Multitasking

Teamwork

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile is seeking a customer-focused associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge and demonstrate solutions using digital tools within a fast-paced store environment.

The role emphasizes developing customer interaction skills, leveraging digital resources, and a strong emphasis on service quality. Training is provided, with competitive pay and benefits reflecting the company’s Total Rewards