Mobile Sales Pro — Tech Solutions & Stock Grants

T-Mobile; Mountain Home (AR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

12 paid holidays

Parental and family leave

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment. You will develop product knowledge, demonstrate technology solutions, and guide customers through their shopping journey.

Grow your skills through training, engage with digital tools, and help deliver a high-quality customer experience while contributing to team initiatives and company goals.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment. You will develop product knowledge, demonstrate technology solutions, and guide customers through their shopping journey.

Grow your skills through training, engage with digital tools, and help deliver a high-quality customer experience while contributing to team initiatives and company goals.