Mobile Sales Pro - Tech Solutions & Stock Rewards

T-Mobile; Alma (GA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in a fast-paced retail setting and guide them through technology and service solutions. You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey.

The role emphasizes developing skills in customer interaction, digital tools, and service-plan recommendations, with success tied to satisfaction and knowledge usage. Benefits and on-the-job training are provided.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Change agility

Multitasking

Teamwork

Engaging people

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in a fast-paced retail setting and guide them through technology and service solutions. You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey.

The role emphasizes developing skills in customer interaction, digital tools, and service-plan recommendations, with success tied to satisfaction and knowledge usage. Benefits and on-the-job training are provided.