Mobile Sales Pro - Tech & Service Expert

T-Mobile; Clinton (UT); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

Medical, dental, and vision insurance

401(k) and paid time off

Descripción de la vacante

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty. The position offers on-the-job training, competitive base pay, and opportunities for annual stock grants

Formación

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Educación

High School Diploma/GED

Descripción del empleo

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.

The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty. The position offers on-the-job training, competitive base pay, and opportunities for annual stock grants