Mobile Sales Pro: Tech Solutions & Customer Service

T-Mobile; Swansea (MA); Sur place; USD 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family support

Tuition assistance

Transit discounts

Mobile discounts

Résumé du poste

At T-Mobile, we invest in YOU with a comprehensive rewards package including salary, stock grants, 401(k) and education resources. This role focuses on delivering tailored technology and service solutions to customers in a retail setting.

You will train and grow in a dynamic team, using digital tools to explain plans and devices, while contributing to a smooth customer journey and meeting sales goals. This is an on-site position in Massachusetts.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales in a retail environment preferred.

Responsabilités

• Develop customer service and sales proficiency to deliver personalized technology solutions.
• Use digital tools to explain network coverage, plans, and features.
• Complete training to build knowledge of retail processes and wireless tech.
• Collaborate across channels to ensure a seamless customer experience.
• Perform other duties as assigned by management.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

At T-Mobile, we invest in YOU with a comprehensive rewards package including salary, stock grants, 401(k) and education resources. This role focuses on delivering tailored technology and service solutions to customers in a retail setting.

You will train and grow in a dynamic team, using digital tools to explain plans and devices, while contributing to a smooth customer journey and meeting sales goals. This is an on-site position in Massachusetts.